Cleveland Smile Team
Your dental health is our main concern, and we are committed to helping you keep your sparkling smile for a lifetime. Our smile team is excellent with both adults and kids and we strive to make your experience calm, stress free, and painless.
Come get to know us and let our family take care of yours! See our teams in the following offices:
Jess
Director of Operations
With over 20+ years in the dental field, Jess has dedicated her professional career to not only stay apprised of the advancements in dentistry but is a passionate advocate for her patients. Through close relationships with her patients and their needs as well as goals, she works diligently to ensure their desires are obtained. Jess prides herself on her abilities to assist patients with all aspects of their dental growth and concerns.
When not assisting patients, you can find her running one of her five children from her blended family, Evan, Nicole, Clayton, Chloe and Maximus, to various practices and events. She enjoys spending her free time simply enjoying life.
Jess participates with her local community serving as treasurer for a local non-profit, and as a volunteer youth cheer coach. She enjoys all outdoor activities and loves to bake delectable desserts as well as to experiment with new recipes to make healthy foods that taste great!
Aurora Office
Erin
Dental Hygienist – Aurora
Erin graduated with a degree in Dental Hygiene from Cuyahoga Community College in 2007. Always caring and compassionate, Erin makes it her priority to educate our patients about periodontal (gum) disease. She especially enjoys helping patients achieve the beautiful smiles that they deserve.
She excels at her ability to provide amazing dental care to patients of all ages – making the dental experience comfortable and painless for kids, parents, and grandparents.
In spare time, she enjoys fitness and working out. Most of all, Erin loves being a mom to two of the greatest kids in the world, Tori and Val.
Courtney
Expanded Function Dental Auxiliary – Aurora
Courtney graduated from Fortis College in 2012 for Dental Assisting. She enjoyes educating the patients so much she went back to school to become an Expanded Function Dental Auxiliary [EFDA]. Graduating from Stark State College in 2018 from the EFDA program, Courtney continues to put a smile on patients’ faces with her expertise in placing fillings.
Outside of the office, Courtney enjoys spending time with her future husband Zack and Daughters Ella and Lilly. They all enjoy spending time with all their two dogs, Jack and Jill.
Courtney also enjoys photography, crafting, shopping, working out at the gym and exploring the outdoors.
Valerie
Front Desk – Aurora
Born and raised in Rootstown, OH, Valerie graduated dental assisting school at Fortis College in 2011. She now has over a decade of experience in the dental field working both clinically as an assistant and administratively as an office manager. Her goal is is to make patients feel welcomed with open arms and communication to help them with their dental needs. Valerie prides herself on helping people feel at ease when they come to the dentist by making them feel like they a part of her own family.
Outside of work Valerie enjoys quality time with her loving husband, their two beautiful kids Conor and Caleb, and their 2 dogs and 1 cat. Valerie loves trying new restaurants, sports activities, cleaning, and surprises.
Donna
Front Desk – Aurora
Donna has 30+ years in the dental field. She began as a medical assistant with a degree from ICM but quickly went into dentistry. The first half of her career she was a dental assistant cross trained for the front desk. She has been helping patients smile at the front desk for 10+ years now.
When she is not at work she enjoys her 2 children, her 2 dogs, and her boyfriend. She enjoys being outdoors no matter what season, although summer is her favorite as she can walk her dogs, work in the yard, or just to get some good ‘ol vitamin D! She also loves to cook!
Kayla
Dental Assistant – Aurora
Kayla graduated with her RDA certificate from Cuyahoga Valley Career Center in 2020 and began a career in the dental field in 2019. She plans to further her education in dental hygiene and continue helping people achieve a beautiful, healthy smile and knowledge on maintaining that smile for years to come.
She is passionate about her job and takes great pride in giving patients the best quality care to feel confident and happy with their teeth. Kayla strives to build relationships with all of her patients and educates them on the importance of proper oral hygiene all while putting a smile on their face while in her care.
Kayla grew up in Twinsburg, Ohio where she graduated from and met her high school sweetheart who she has spent 10 amazing years with. She lives in Aurora with a loving fiancé and their fur child and cat, Lionel. In her free time, she enjoy lifting weights and spending time with family and loved ones.
Tiffany
Dental Hygienist – Aurora
Tiffany graduated with an Associates of Applied Science in Dental Hygiene from Lakeland Community College in 2023. Her favorite thing about her profession is helping patients feel comfortable with their smile and educating them on home care!
While she is not working, she enjoys spending time with her family and friends, especially her dog, Cooper and her cat, Poppy! She loves being an aunt to her nephew and niece, Leo and Cleo. She also enjoys taking road trips, fishing, and art!
Cuyahoga Falls
Michelle
Hygienist – Cuyahoga Falls
Michelle earned her Associate of Applied Science in Dental Hygiene from Stark State College. She also has a Bachelor’s degree in Biology from the University of Akron. Michelle is passionate about helping patients understand the importance of their oral health and enjoys discussing the best ways to take care of their smiles.
Originally from California, Michelle has lived all over the states but found her place in Akron with her fiancé and their two cats.
Her hobbies include traveling, trying out new restaurants, and taking care of her growing house-plant collection.
Amber
Dental Assistant – Cuyahoga Falls
Amber attended the Cuyahoga Valley Career Center where she earned her dental assisting certification. She plans on furthering her dental career while studying to achieve her degree as an Expanded Functions Dental Auxiliary at Case Western Reserve. Amber loves helping people smile and makes sure that every patient has an easy and comfortable experience in the dental chair.
Amber was born and raised in Twinsburg, OH.
In her free time, Amber loves being with her family and friends. She also enjoys spending time on the Lake Erie islands in the summer and snowboarding in the winter. Amber loves going on hikes and traveling to new places.
Jasmine
Dental Assistant – Cuyahoga Falls
Jasmine has been working in dentistry since 2018. She graduated from Fortis College with an associate degree in Dental Assisting.
Jasmine takes pride in getting to know her patients and caring for them like she would with her own family and friends. She loves being able to help people achieve the smile they have always dreamed about. Jasmine eventually plans to further her dental career by studying to become a dental hygienist.
Outside of work, Jasmine enjoys being with her son the most! She also loves being outdoors. In her commitment to health and wellness, Jasmine considers the gym as her second best friend.
Kyla
Front Desk – Cuyahoga Falls
Kyla has been in the dental and medical field for over 20 years. Kyla’s goal every day is to make our patients feel comfortable and welcome! She will always go the extra mile for every patient to ensure that we provide a world-class dental experience from check-in to check-out.
Outside of work Kyla enjoys spending time outside, playing cards, spending time her nieces and nephews as well as her 2 cats, Maverick and Marshmallow.
Assata
Front Desk – Cuyahoga Falls
Assata graduated with her dental certification from the Cleveland Institute of Dental-Medical Assistant Inc in 2014. Since then she has had experience working as a dental assistant, front desk and office manager. Assata’s goal is to offer exceptional customer service while providing a warm sense of family and community.
Outside of work, Assata enjoys spending quality time with her fiancé and their two sons. She is also an advantageous shopper, traveler, and foodie! Even with all of that, living on the wild side just might take the cake. She loves a great adventure and taking a risk!
Eric
Expanded Function Dental Auxiliary – Cuyahoga Falls
Eric was born and raised in Akron Ohio, growing up the North Hill Neighborhood. Today he and his wife Melanie proudly call Cuyahoga Falls their home. They have 3 daughters (Olivia, Paris, and Brynlee), 2 cats (Pirate and Grey), and a dog (Lady).
Eric has been working in the dental field since 2005. He attended the Cleveland Institute of Medical and Dental Assisting in Mentor Ohio, for training in Dental Assisting. He later earned his EFDA degree from Stark State Community College. Eric has experience in all facets of the delta field including general dentistry, orthodontics, periodontics, and oral surgery. Dentistry is truly his passion! He takes pride in his work, and sets out to be an example of a fine dental professional.
When not working in dentistry, Eric enjoys being with family & friends. He also likes supporting local businesses, by enjoying the many shops, restaurants, and activities we have in Cuyahoga Falls. Eric also enjoys watching and playing many sports, including being an avid golfer.
Mercedes
Dental Assistant – Cuyahoga Falls
Mercedes graduated from the First Impressions Dental Assisting School where she earned her dental degree as a Certified Dental Assistant. She is dedicated to helping her patients feel as comfortable as they can be in the dental office while treating everybody like family. Her passion is to be a valuable team member and educate patients on proper oral health.
Outside of dentistry, Mercedes loves taking family vacations, reading novels and being a mom to her new amazing son. She also enjoys long walks at the park and being a dog mom to her 4 puppies.
Maddie
Hygienist – Cuyahoga Falls
Maddie graduated from Cuyahoga Community College in 2023 with a degree in Dental Hygiene. She loves getting to know each and every patient, while providing exceptional dental care.
Outside of the office, Maddie loves to spend time with her fiancé Isaac and her animals. Maddie has a puppy, Scooby, a hedgehog, Lola, and a bearded dragon named Baker! Maddie also enjoys playing video games with her friends.
Westlake
Vickie
Front Desk – Westlake
Vickie has been in Dentistry for over 30 years and has enjoyed working at the front desk and dental assisting. Vickie loves her patients and enjoys getting to know about them and their families. She truly loves to make them feel like they are part of our Cleveland Smile Center family.
She believes in providing world-class dental care for every patient. Vickie is an Ordained Minister who also served in full-time Ministry with her husband for over 25 years. She has been a Women’s Conference speaker traveling to different states training Ladies in Leadership.
She grew up an Air Force Brat traveling all over the world, initially meeting her husband at 11 years old when their dads were stationed in Taiwan. Vickie has been married to her soul mate Mark for 34 years, together they have 4 amazing children and 4 awesome grandchildren.
Taylor
Expanded Function Dental Auxiliary – Westlake
Taylor was born on a Air Force base in North Carolina and was raised most of her life in the Cleveland, Ohio area. She graduated from Normandy High School in the dental assisting program in 2012. Taylor knew she wanted to be more hands on with patients and help them achieve their perfect smiles, so she continued her education at Case Western Reserve University and became a EFDA in 2016. Her favorite part of working in dentistry is doing cosmetic cases and really giving patients a reason to smile again.
In her free time, Taylor volunteers at free dental clinics, loves to travel the world, taking her dog Otis on as many hikes possible and taking her kayaks out on the water whenever weather permits.
Alana
Front Desk – Westlake
Alana was born and raised here in Cleveland, Ohio. She later graduated from the Cleveland Institute of Dental and Medical Assisting in July 2011. Alana started working in dentistry in 2018 as a front desk coordinator. She is very passionate about her work and loves to help people achieve the dental dreams and goals for a beautiful smile.
Outside of work, Alana enjoys quality time with her loving husband and their children Cerenity, Zyaire, Carter, Kasie and Arianna. She loves family, traveling, and shopping.
Erica
Hygienist – Westlake
Erica earned her Associate of Applied Science in Dental Hygiene from Owens Community College. She continued her education and received her Bachelor of Science in Allied Health degree from Bowling Green State University. Erica loves getting to know her patients and providing them with the best dental care.
Erica was born and raised in Toledo, Ohio. She currently resides in Lakewood with her boyfriend and his triplet daughters.
In her free time, Erica loves being with her friends and family. She also enjoys exploring the Cleveland area and spending time outdoors.
Michelle
Hygienist – Westlake
Michelle graduated with a degree in Dental Hygiene from Lorain Community College in 2006. Michelle enjoys working together with our patients to improve their smiles, maintain the health of their teeth, and offer personalized dental education to help our patients achieve their goals.
Michelle has lived in Northeast Ohio her whole life, and enjoys all the seasons and activities each season brings.
In her spare time, Michelle enjoys traveling with her family, road trips, Arts and crafts, reading, and being outdoors.
Byron
Front Lake – Westlake
Byron has been in the dental and medical field for over 10 years specializing in patient relations and service. One of his biggest passions is making sure that every patient feels welcome and comfortable, while helping them to understand the many details that go into their treatment. Byron has built his professional career on the foundation of excellent and personable service.
When not working hard for patients, Byron loves to spend time with his wife Ashley and his daughter Gabby. He is also an avid Cleveland sports fan, a lover of all genres of music, movies and the performing arts as well as being a self-proclaimed “foodie” who is always up for an adventure!
Have a question? Reach out to us!